IMPORTANT NOTE

– All prices are given in Euro, otherwise indicated is.

– Groups are regarded with min. 20 persons.

– All itineraries, rates and cruise ships are subject to changes without prior notice from the Shipping and Cruise Companies.

– The sequence of the places and events to be visited may vary from the original program, due to circumstances beyond our control.

FERRY TRANSPORTATION

Tour packages do not include middle and high season surcharge, unless mentioned.

AIR TRANSPORTATION

Tour packages do not include airfare unless mentioned.

HOTELS

In the case of non availability at the mentioned hotels, similar ones will be confirmed. Hotel taxes are included.

TRANSFERS

As specified in the itineraries.

MEALS

As specified in the descriptions of each tour.

HEALTH REQUIREMENTS

Any physical or mental disability requiring special attention or treatment must be noted at time of reservation. Passepartout tours – cruises tour operator and/or its representatives reserve the right to exclude such passengers, unless prior approval for their participation has been obtained from local tour/cruise/land operators.

RATES

All rates are subject to change without prior notice due to increases imposed by hotel and tour/cruise operators, currency fluctuation and fuel surcharges.

DEPOSIT & FINAL PAYMENT

Confirmation of reservation is considered after down payment of: 45 days before arrival of 30% of the account and 14 days before arrival full payment to secure reservation otherwise will be automatically cancelled.

CANCELLATIONS / REFUNDS

All cancellation requests must be in writing, and are in effect (24) hours after the date they reach our office. In the event cancellation of a booking is requested less than (30) days prior to arrival, the cancellation fees will be charged.

PERSONAL ATTENTION

Passepartout tours – cruises offices are open from Monday-Friday, from 9.00 to 20.00 and from 09:00 to 18:00 Saturday & Sunday, disposing also 24 hours emergency phones, in order to be able to assist its clients at any time and solve any problem that might occur. Incidents that will not be brought to our knowledge during clients’ stay will not have the opportunity to be given the proper attention & action and certainly will not be considered seriously if reported after clients’ departure.

RESPONSIBILITY

The responsibility of Passepartout tours – cruises Tour Operator and/or their representatives is limited Passepartout tours – cruises will not accept any responsibility in the event of damage, loss, accident, illness, delay or other irregularity due to defects in any vehicle used for transportation or the fault or default of any company or person employed in the organization of the transportation. Passepartout tours – cruises, will not accept any responsibility for extra cost due to delay, changes or any other reason. The Tour operators and/ or their representatives are not responsible for any consular, political or military complications created voluntarily or involuntarily by the passengers or any other person. Passepartout tours – cruises, reserves the right to decline, to accept or retain any person and to change or cancel the tours, if necessary, for any reason. Any deposit will represent acceptance of all the above mentioned conditions

TOURS AND SIGHTSEEING TOURS

By air-conditioned motor coaches and guided by professional licensed guides. All excursions in conjunction with tours or a cruise not listed, are optional.

NOT INCLUDED IN TOUR PRICE

Airfares, airport taxes (unless indicated), passport and visa fees, laundry services, phone calls, beverages, meals not indicated in the itinerary, all gratuities of any kind (which are at your discretion), items of a personal nature, excess baggage and baggage handling, optional tours and cruise excursions.

BAGGAGE

On all motor coach tours one normal size suitcase is allowed.

SINGLE ACCOMMODATIONS

Rates for single occupancy listed reflect single hotel rooms, not single cabins. Incoming Hellas cannot arrange share accommodations in hotels and during overnight tours.

TRAVEL DOCUMENTS

Participants must be in possession of valid passport and visas where necessary.

TIPS/TAXES/ENTRANCE FEES

All taxes except port taxes for cruises are included. Entrance fees to Museums and Archaeological sites are not included. Tips to staff, guides and drivers are not included and are at your discretion.